C R M I T - Solutions On Demand

CRMIT’s Mobile CRM allows you to view, edit, and add contact and account details, take notes, schedule meetings, complete activities, update opportunities, and review service request information, all from a handheld device. You can easily access key customer information using quick lookups or filtered searches. CRMIT’s  Mobile CRM enables account, contact, opportunity, and service request from handheld devices so employees always have access to the most up to date customer information, whether in the office or on the road.

In this world of innovation, technology is currently driving an IT revolution. Recognizing this need CRMIT is at the forefront to improve the skill sets of IT Professionals and enhance their performance within workplace so that they can stay abreast with the changing trends, developments and add value to their employers.

We are active partners with major IT giants for many years now. We have successfully completed trainings for a number of prestigious companies. With experienced certified trainers, we deliver trainings globally on Oracle and BEA Products.

Our core expertise lies in CRM and it has delivered highly challenging projects for fortune 100 companies. It specializes in CRM consulting, Configuration, Enterprise Integration, Mobile Applications and SOA based development.

Today, organizations that have adopted service-oriented environments are experiencing dramatic results, including increased revenues, increased customer satisfaction, lower operational costs, and higher returns on their existing technology investments. Service-Oriented Architecture is an IT strategy that organizes the discrete functions contained in enterprise applications into interoperable, standards-based services that can be combined and reused quickly to meet business needs.

By organizing enterprise IT around services instead of around applications, SOA provides key benefits:

• Improves productivity, agility and speed for both Business and IT
• Allows IT to deliver services faster and align closer with business
• Allows the business to respond quicker and deliver optimal user experience
• Masks the underlying technical complexity of the IT environment

This results in more rapid development and more reliable delivery of new and enhanced business services.

Business Benefits of Service-Oriented Architecture

• Efficiency: Transform business processes from siloed, replicated processes into highly leveraged, shared services that cost less to maintain.
• Responsiveness: Rapid adaptation and delivery of key business services to meet market demands for increased service levels to customers, employees, and partners.
• Adaptability: More effectively rollout changes throughout the business with minimal complexity and effort, saving time and money.

IT Benefits of Service-Oriented Architecture

• Reduced Complexity: Standards-based compatibility versus point-to-point integration reduces complexity
• Increased Reuse: More efficient application/project development and delivery through the reuse of shared services, previously developed and deployed
• Legacy Integration: Legacy applications, leveraged as re-usable services, lowers the cost of maintenance and integration

CRMIT's CRM++ refers to standardised tooling and extensions that enhance your experience of the Siebel CRM On Demand and Siebel Enterprise CRM products.  Our clients' requirements combined with our understanding of CRM drive the development and implementation of these automation add-ons.

CRMIT is constantly engaged in the generation of such IP.  Our research and development efforts are aimed at adding value to the existing CRM systems. Listed here are some of the CRM++ productions which can be applied in any line of business.

Please visit our CRM++ Home page for more information - Click Here

CRMIT’s CRM++© is a showcase of CRM extensions pluggable to OnDemand, that bring a host of additional functionality and business value for your Business.

How CRM++ adds value to your Business?

CRMIT with its vast CRM experience has developed several innovative add-on functionalities to the world’s leading Hosted CRM solution. Ready to use CRM++ extensions save money and time for your business. All CRM++ extensions are easily plugged, re-configured and maintained.

Please contact our sales department for more information

CRM is fast emerging as a critical part of an enterprise’s competitive strategy. Over the years, CRM has transformed itself from being a mere web-based contact management and information tool, into a customer-oriented solution that enhances customer experience and automates processes.

People drive business success, and today more people are working through remote or mobile access than ever before. According to a 2006 IDC study, more than 57 percent of global organizations support mobile devices, and this percentage is rapidly growing. The ability to sell to, support, or interact with customers through a wireless handheld device is compelling, and mCRM is rapidly emerging to play a key role in equipping your sales teams with the best devices, technologies, and business applications. OnDemand and CRM++ Mobile can create unfettered potential for your sales force.

There has been a rapid change in the CRM industry with the emergence of the mobile phone and the Internet as new tools with which to communicate, share, and use information. Over time, CRM solutions have evolved to become more advanced, thus enabling better information flow between different divisions and leading to increased customer value and satisfaction.

Implementing Mobile CRM offers faster and more accurate information flow to and among the sales force of an organization. Mobile CRM itself offers a competitive advantage to organizations that want to differentiate themselves from their competitors. The emergence of enhanced applications and new service model offerings from vendors along with an increase in the accessibility of high-speed wireless technology and mobile devices is prompting organizations to put mobility in the forefront of their CRM initiatives. This report also covers the benefits that Mobile CRM offers to organizations, the factors contributing to its growth, and some likely challenges to it.

CRMIT is a fast growing market leader in delivering OnDemand CRM solutions using Software as a Service business Model. As a global integration services and consulting firm we have offices on three continents and our customers range from globally recognized brands through SMBs. We have an excellent track record in delivering innovative technology solutions to customer’s business challenges using Global delivery model. Our International presence gives to our customer’s rapid service and our size gives us flexibility and speed.