Step 1 – Sign-in to https://edelivery.oracle.com/ using SSO – If you have not yet registered with edelivery.oracle.com/, you need to do it before proceeding.
Step 2 – Read Terms and Restrictions, Accept the Electronic Delivery Trial License Agreement and Export Restrictions, and then click Continue.
Step 3 – Media Pack Search: Search for the Oracle CRM On Demand Desktop Media Pack by selecting ‘On Demand’ Product Pack and ‘Microsoft Windows (32-bit)’ platform, and then click Go.
Step 4 – Select Oracle CRM On Demand Desktop from the search results, and then click Continue.
Step 5 – Click ‘Download’ to download the zip file containing the client installer (MSI) and customization package for Oracle CRM On Demand Desktop