Month: October 2011

As the world media is talking about Thailand's flood situation and the concern grows about the citizen's safety, Thai government and various other organizations are busy organizing support for the affected people. As they are busy collecting money or other donations, gathering volunteers, reaching out to people etc., technology can help a lot. It can … Continue reading Technology can touch lives

Oracle Corp. on Monday said it’s buying RightNow Technologies Inc. for $1.5 billion, expanding its cloud computing arsenal, three weeks after rival Salesforce.com sought to minimize the tech giant’s efforts in the major corporate IT trend. Check out the link below for more information http://www.oracle.com/us/corporate/press/519740

Is Social Media changing the way we do business? Our CRM Analysts C. Surya and Deepak Choudhury have done a very interesting analysis: Social media has not only changed the way people communicate. It has changed the way customers look at brands. Customer service is no longer about after-sales support.  It means collaborating with your … Continue reading Social Media is changing the way businesses work- Are you noticing?

Oracle has launched their Social Network Solution today. It is very interesting, and seems to be doing much more than a typical Social  CRM app  : realtime conversations, multimedia support, Sharing, CRM Integration (Which CRM?), Chat, Web Conferencing, Search and more. Check out the link below for more information. http://cloud.oracle.com/mycloud/f?p=service:social:0

Oracle Public Cloud offers self-service, subscription-based access to Oracle Fusion Applications, Oracle Fusion Middleware and Oracle Database as a service, including: Oracle Fusion CRM Cloud Service: designed to be effective, efficient and easy to use, Oracle Fusion Customer Relationship Management (CRM) delivers integrated sales and marketing with sales performance management that enables companies to generate … Continue reading Oracle Public Cloud – A Comprehensive Platform

The recently held Oracle Open World 2011 was a huge success with knowledge-filled sessions attended by the crème of the technology audience. The attendees found the event to be of great value, personally and professionally. Now that the event is over, Oracle is offering videos and downloads for the ones who missed the event. You … Continue reading Oracle Open World 2011- A Wrap-Up

Oracle Public Cloud is a broad set of best-in-class, integrated services that provide customers with subscription-based, self-service access to the following, which would be completely managed, hosted and supported by Oracle: Oracle Fusion Applications Oracle Fusion Middleware Oracle Database Oracle Fusion Customer Relationship Management (CRM) Cloud Service Oracle Fusion Human Capital Management (HCM) Cloud Service … Continue reading Oracle Public Cloud

Oracle launched the most advanced CRM in the cloud, Oracle Fusion Customer Relationship Management (CRM) and introduced Oracle's enterprise-grade CRM cloud applications in the OOW, 2011. This would bring in a lot of demand as going forward everything would be on cloud, making it more accessible and flexible.  Oracle Fusion CRM Cloud Service delivers best-in-class … Continue reading Oracle Fusion CRM in the Cloud