Oracle RightNow : An Introduction

by CRMIT Solutions, posted in CEM, CRM, Customer Service, CX, CXM, Oracle, Service Management, Service Request Management

Today, our CRM Consultant Mr. Suresh conducted an introductory session on Oracle’s popular CX Product “RightNow”. Sharing our notes from this event, in Mind Map format.

Click Here to view the Mind Map in Full Size : http://www.flickr.com/photos/crmit/7870772132/sizes/l/in/photostream/

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