Why a business needs CRM

In today's marketplace, having a product or service to sell isn't enough, being a step ahead of competitors 'now' wouldn't hold good for long and companies are finding it difficult to differentiate themselves. Apart from achieving acceptable organizational efficiencies, today the key to business success is in forging long-term relationships with customers. These are times … Continue reading Why a business needs CRM

News Collection : CRMIT’s Oracle Fusion CRM Deployment

1. Cloud News India : http://cloudnewsindia.in/oracle-india/press- releases/oracle+fusion+crm+to+drive+crm+its+global+sales+productivity.htm 2. IT voir : http://www.itvoir.com/portal/news/Press-Releases/Oracle-Fusion-CRM-to-Drive-CRM-IT-s-Global-Sales-Productivity-20-423.asp 3. Biztech2 : http://biztech2.in.com/news/crm/oracle-fusion-crm-to-drive-crmits-global-sales-productivity/139562/0 4. Money Control : http://www.moneycontrol.com/news/technology/oracle-fusion-crm-to-drive-crmit039s-global-sales-productivity_732005.html 5. IT Next : http://www.itnext.in/content/crmit-deploys-oracle-fusion-customer-relationship-mgmt.html 6. India Info line : http://www.indiainfoline.com/Markets/News/CRMIT-Solutions-to-deploy-Oracle-Fusion-CRM/5464244632 7. Digital Terminal : http://www.digitalterminal.in/index.php?option=com_news&view=detail&n_id=690&Itemid=11 8. VAR India : http://www.varindia.com/CRMIT_deploys.htm

KANO Model for Customer Satisfaction

Recently, our Senior Director Mr. Venkatesan Sundaram delivered an interesting session on "KANO Model for Customer Satisfaction". It was a fun filled session with lots and lots of interactions, practical examples and tips. Find below a Short Mind Map explaining this useful concept. You can click on the picture to see it in full size … Continue reading KANO Model for Customer Satisfaction

Hidden Pricing Power

Donald V. Potter discusses many tips on pricing, in his classic article "Discovering Hidden Pricing Power", published in "Business Horizons" magazine, during November, December 2000. His inputs to go beyond the standard rate cards, % discounting, fixed price and T&M models, so that you have the edge when trying to make that sale. Here are … Continue reading Hidden Pricing Power

CRMOD Safari @ Africa

One of our biggest customers in African region went live this week. Great to see them running their insurance sales processes using Oracle CRM On Demand #CRMOD customized and implemented by our wonderful team. As always, our customer sent these bouquets of appreciation about our work, Sharing the excitement with you: Team CRMIT, We went … Continue reading CRMOD Safari @ Africa

Nokia Developer Day 2012

We attended the Nokia Developer Day 2012 Event, held at Bangalore, India on 7th August 2012. It was an eventful day with Very interesting presentations from Nokia and Microsoft, and the keynote address was delivered by President and CEO of Nokia, Mr. Stephen Elop. For those who couldn't attend this event, sharing our notes from … Continue reading Nokia Developer Day 2012