Today our team in CRMIT will be launching a new book “CRM On Demand Administrative Essentials” authored by our very own CRMITians, Padmanabha Rao and Venkatesan Sundaram.
On Friday, Jan 18th, we’ll celebrate the book’s launch at a book unwrapping event and high tea @ CRMIT Towers in Bangalore. The event will be headlined by our special guest, Satyendra Kumar, Sr Vice President & Group Head, Infosys.
The book delves into the details of the CRM On Demand system to equip the implementation team with the knowledge of the model of customer relationship management to adapt, adopt and advance to suit your business, keep your customers delighted and your competitors gasping.
“I am quite impressed the way this book describes the design and discipline of the software as a service of CRM On Demand (Cloud CRM). In fact, we have received great feedbacks about the illustrations, diagrams, and tips with clear step-by-step instructions and real-time examples.
My congratulations and best wishes to both Padmanabha Rao and Venkatesan Sundaram”, said Vinod Reddy, Founder and CEO, CRMIT Solutions.
A special thanks to Satyendra Kumar for accepting to grace this occasion and Richard Napier for sharing his views on this book.