blog.crmit.com

CRMIT Solutions is a leader in transforming businesses with cloud based Customer Experience (CX) solutions on sales, service, marketing & social cloud. Recognized amongst CIOReveiw’s "20 Most Promising Cloud Computing Companies”


Leave a comment

Oracle Powerful, Affordable, Hi-Tech Industry Specialized Solutions

hi_tech_industryThe economy-sensitive high technology industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, high-tech companies are finding it difficult to provide quality customer service.

Built around best-in-class CRM, commerce and industry solutions, only Oracle Cloud Solutions combines Sales, Marketing, Web and Social experiences enabling organizations to increase sales and adoption, build trust, strengthen relationships, reduce costs and effort. The enterprise platform provides transparent reliability, operational excellence, business performance, unmatched security, and total Cloud freedom for mission critical customer experience delivery.

From aligning your business needs to an end-to-end strategy for transforming your enterprise and connecting every engagement of your customer, Oracle has the world-class experience and expertise that you need. Oracle powerful, affordable Hi-Tech industry specialized CX solutions will help you address the complexity of the high-technology marketplace with superior analytic-driven marketing segmentation, building engaging communities, online support and innovative marketing campaigns, real-time information for complete visibility, total operational control for improving supply-chain and sales-channel visibility

Oracle CX connects

Oracle’s CX solutions enable all small and big Hi-Tech companies to provide world-class customer service and efficient sales operations, while helping to ensure perfect ordering, fulfillment, and revenue recognition.

Join the many successful high technology companies that drive growth by relying on Oracle solutions to enable vendor and partner demand-generation collaboration.

To explore more about Oracle Customer Successes stories and whitepapers click below:
http://www.crmit.com/emailer/hi_tech_manufacture_industries.html


Leave a comment

Free Webinar: Creating Meaningful Customer Experience with Unified CX Solutions

Customer experience is the set of perceptions a customer has with a company throughout the buying and owning interactions. Positive customer experiences enable businesses to attract more, retain more, sell more, sell for more, and do more. To understand and help organization optimize and excel customer experience, CRMIT Solutions in association with Oracle is organizing a free webinar for creating meaningful customer experience “Improve Customer Experience by Understanding Every Customer with Unified CX Solutionson Tuesday, December 3, 2013 from 10 AM to 11 AM MST.

Register Now for the CX webinarThe webinar will be delivered by Duane Nelson, Customer Experience Strategist, with Oracle who would be covering up various strategic components of the customer journey for creating meaningful customer experience by leveraging Unified CX solutions.

One of the key elements of any CRM plan is integration, the unification of all your company’s data sources and silo systems to create a single, holistic view of each customer. Whether they are, business organization or system-based silos, they all conspire to make customer journeys fragmented, painful and costly.

A typical customer journey includes interactions via contact center, corporate portals and conventional emails. Yes every call, every click, and every message counts. Enabling these journey points is paramount and Oracle is privileged to assist you in the strategic components to this journey via this webinar.

Desired CX Solutions

Creating meaningful Customer Experience with Unified CX Solutions

CX webinar will help you to learn how to design and deliver exceptional customer service models by creating tailored and targeted customer experience structures and processes. The webinar will also explore cloud-enabled customer experience solution in the industry for transforming any of the existing operational systems and infrastructure into a differentiated customer experience across the customer lifecycle.

Not to miss! This is the age of Customer Experience and this CX webinar will provide an excellent platform to Improve Customer Experience by Understanding Every Customer with Unified CX Solutions. So block your calendar.

To register and know more about the webinar click below:
http://www.crmit.com/emailer/customer_experience.html