Dreamforce’22 [Day 2 recap]

Dreamforce22 is turning out to be a special experience, and CRMIT is loving it! Day 2 was jam-packed with learning opportunities and fun activities. (streaming on Salesforce+). Great news on Commerce Cloud innovations. Here are my favorite takeaways from the day! Salesforce's new Commerce Genie (a data unification service into Commerce Cloud) will help customers … Continue reading Dreamforce’22 [Day 2 recap]

Dreamforce’22 [Day 1 recap]

Dreamforce started off with a bang this morning! Unlike the past, this  Dreamforce came to life in a digital-first experience that brought live and on-demand content to TrailBlazers on Salesforce+, a brand new streaming channel. Here’s a roundup of our main takeaways from Day 1 of this Salesforce’s mega event. Salesforce's Co-CEO Marc Benioff addressed … Continue reading Dreamforce’22 [Day 1 recap]

Deliver next-gen customer-centric solution in discrete manufacturing – Vision to Reality

In the continuously changing world of technology, manufacturers are striving to focus and adopt product-centric efficiencies and standardization. While traditional value chains are being disrupted where manufacturers are now living in the age of the customer-centric solution where the customer cares about the experiences, relationships, and personalization. The below chart captures the differences between the … Continue reading Deliver next-gen customer-centric solution in discrete manufacturing – Vision to Reality

COVID-19 impact on e-Commerce – of user habits & behavior; retailer readiness

The pandemic caused many changes in people's shopping habits and forced retailers to change much faster than they otherwise might have. Retailers that already had a solid digital channel and had introduced hybrid or cross-channel purchasing opportunities like click and collect had a head start. But even they weren't necessarily prepared for the volume of … Continue reading COVID-19 impact on e-Commerce – of user habits & behavior; retailer readiness

Dreamforce 21 – Day 2 Takeaways

After the roaring success of day 1, CRMIT team is overjoyed, reminiscing epic moments, big, bold announcements, and an ever-growing Salesforce ecosystem. Dreamforce2021 Day 2 that maximized learning through 20 different sessions, started with a futuristic conversation hosting Salesforce Co-Founder & CTO Parker Harris. Source: #Dreamforce Event Fascinatingly, he mentioned an employee is like a … Continue reading Dreamforce 21 – Day 2 Takeaways

Dreamforce 21 – Day 1 Takeaways

“Welcome Back to Dreamforce!” Post COVID, this does feel like a huge achievement! The most incredible and exciting aspect of being in a Salesforce Ecosystem is learning from the greater community. That belongingness, those success stories of trailblazers, the MVP after parties, and watching it LIVE are clearly what keeps the excitement intact. As Marc … Continue reading Dreamforce 21 – Day 1 Takeaways

Salesforce Managed Services – Why your organization needs this?

If you are exploring Salesforce services with continuous improvements, flexibility, and access to qualified and on-demand talent, Managed Services for Salesforce is your best bet. Several organizations face issues related to lack of resources, irregular reviews, difficulties in adding enhancements, managing utilization, and updating the latest releases. To resolve the problems, Salesforce managed services come … Continue reading Salesforce Managed Services – Why your organization needs this?

Buyer Tips for B2B Commerce Success

eCommerce has never been more important than it is now. The pandemic and ensuing lockdowns have caused a major shift in buying behaviour, in favour of online commerce and the shift is most likely going to be a permanent one rather than episodic, even if not entirely in the same measure as now. As businesses … Continue reading Buyer Tips for B2B Commerce Success

Managed Services for Salesforce – A Gamechanger

Salesforce Managed Services is a subscription-based support and maintenance service that keeps your Salesforce CRM in top shape and in step with your business's changing demands. It's like having your own dedicated Salesforce staff at your fingertips, but at a fraction of the cost and without the headaches of hiring, managing, and retaining them. Salesforce … Continue reading Managed Services for Salesforce – A Gamechanger

Facebook : Adoption and Marketing Fact File

At HealthCARE360, a new Digital Health initiative we launched, we choose Facebook as the preferred channel for personalized Doctor-Patient engagement and also for patient outreach and digital brand building for the Healthcare Provider. We believed that this Patient-Doctor dialogue increasingly needed to be easy to have and similar to your conversation with a family member … Continue reading Facebook : Adoption and Marketing Fact File