Over the past few years, Salesforce partners have been witnessing a revolutionary change in the Salesforce ecosystem and also getting an opportunity to utilize, thrive and grow alongside with Salesforce. Dreamforce has been a major contributor to this ecosystem. Dreamforce 2019 is an annual four day event that brings together the entire Salesforce community. … Continue reading 5 Keynotes To Look Up To At Dreamforce’ 19
As a modern marketer and strategic decision maker, you would always be looking for measuring your success with respect to your campaign objectives. Not every campaign directly leads to dollars and cents. Some campaigns raise awareness of your brand, while others might bring visitors to your blog – both help increase profits in the long … Continue reading Key Measures of Marketing Success
As a modern marketer, you’ve probably spent ample time and effort in determining the right content and promotions to offer in multi-channel campaigns, along with the right times and cadence. With all the channels available to the marketers for creating awareness of a new/existing product or offers related to the product, email marketing still stands … Continue reading How can you leverage your email marketing capabilities with AI?
Why do 87% of sales reps hit their quotas in best-in-class organizations, while only 20% of sales reps hit their quotas in laggard companies? Best-in-class companies have empowered their sales teams by reducing friction in the last mile of the sales cycle and streamlining the lead-to-win process with a solutions like Configure-Price-Quote(CPQ). It's not that … Continue reading Fuel Sales Revenue with Configure, Price & Quoting (CPQ) Solution
In today's uncertain economies, companies are facing challenges with the accelerated and ever changing customer demands. With these changes, it is vital that you maximize the capabilities of your current CRM business processes and applications to maximise your ROI. However, 55% of the CRM initiatives fail to meet measurable business objectives. So, if you think … Continue reading Maximize the benefits of CRM with CRM Health Check Program
The mobile device and mobile apps are changing the customer experience and forcing organizations to rethink how users across all demographics access and activate content, services, commerce, and critical business applications. It’s clear that organizations no longer consider mobility the last step toward implementing a business application. Instead, they see it as the first and … Continue reading Delivering workforce the most engaging, interactive information anytime, anywhere from a completely mobile perspective
The economy-sensitive industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, companies are under extreme pressure for developing innovative customer experience solutions for markets and to match the customers' varying demands. We can hardly find any difference in services offered to customers across industries. An … Continue reading Are you satisfying your customers to be your Brand Advocates?
CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling an efficient cross channel customer experience. CRMIT Solutions, a contact center and mobile experience solution provider specializing in marketing, sales … Continue reading CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service
I recently faced a data challenge that almost disturbed a whole organisation. My aims were honorable, I insist, but this was something so new, so unprecedented that it nearly didn’t happen. When it did, it revolutionized the marketing to sales hand-off, and a number of processes in between. It gave us an extra layer of rich detail that … Continue reading Guest Post : The CRM and the pre-contact data challenge
Few days back, I got a marketing call from my mobile service provider, they suggested a new bill plan for me. It was very attractive, lot of benefits when compared to my current plan, and the price was also reasonable (Rs 1000). So, I decided to shift to this new plan and gave them my … Continue reading CRM : Look beyond numbers