Engaging Customer Communities for Insights to Drive Marketing Tech Procurement

  Enterprise products are going through many transformations in the way they are visualized, built, deployed and marketed. The marketing component is very important mainly because historically this industry was using a very traditional approach to marketing. There were personal, one to one tools which were used to approach leads, nurture them to the next … Continue reading Engaging Customer Communities for Insights to Drive Marketing Tech Procurement

Oracle Cloud Marketplace, an Innovation Ecosystem for Partners and Customers

Oracle has one of the largest partner communities in the technology space. Thousands of partners are reselling, implementing, integration and building products for various Oracle business solutions. CRMIT has worked closely with number of Oracle CX products and we have built many applications in our CRM++ umbrella, which are now being used by thousands of … Continue reading Oracle Cloud Marketplace, an Innovation Ecosystem for Partners and Customers

Innovating to Support CX and Student Experience with Oracle CX Cloud Solutions

Current technology have changed the way higher education industry works, the way education institute manage and engage students are changing. Institutions interact with students at different stage, level and with different objective. The entire student life cycle across different stages required dedicated strategy and focus. It could all start with Marketing and Communication, where institutions … Continue reading Innovating to Support CX and Student Experience with Oracle CX Cloud Solutions

Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. The Oracle Cloud Marketplace helps Oracle Cloud … Continue reading Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

CRMIT launches upgraded Email Solution for CRM systems to enable Customer Experience

The new CRM++ Email Workbench v1.4 enhances CRM usability with features including multiple file attachments, WYSIWYG editor, image embedding and template management. These features are seamlessly integrated to manage, capture, collate, respond and distribute important customer email activity all within the CRM system.  CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience … Continue reading CRMIT launches upgraded Email Solution for CRM systems to enable Customer Experience

Enabling Customer Experience (CX) with email integration to Oracle Fusion CRM

CRM++ Email Workbench now leverages the extensibility of Oracle® Fusion CRM framework for delivering effective customer service in addition to its existing integration capability with Oracle® CRM On Demand CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development … Continue reading Enabling Customer Experience (CX) with email integration to Oracle Fusion CRM