KANO Model for Customer Satisfaction

Recently, our Senior Director Mr. Venkatesan Sundaram delivered an interesting session on "KANO Model for Customer Satisfaction". It was a fun filled session with lots and lots of interactions, practical examples and tips. Find below a Short Mind Map explaining this useful concept. You can click on the picture to see it in full size … Continue reading KANO Model for Customer Satisfaction

Nokia Developer Day 2012

We attended the Nokia Developer Day 2012 Event, held at Bangalore, India on 7th August 2012. It was an eventful day with Very interesting presentations from Nokia and Microsoft, and the keynote address was delivered by President and CEO of Nokia, Mr. Stephen Elop. For those who couldn't attend this event, sharing our notes from … Continue reading Nokia Developer Day 2012

Idea Engineers Exchange On Customer Experiences

Recently, I attended an event on “Idea Engineers Exchange" focusing on Customer Experiences. Many professionals / technologists / business analysts from different organizations were part of this interesting event. Sharing my notes from this event here: Session – 1 UX / CX , Channels with commerce : Intro by Prashanth Forrester, CXI , Customer exp … Continue reading Idea Engineers Exchange On Customer Experiences

CRMIT @ Oracle Day

CRMIT participated in the recent "Oracle Day" at Oracle HQ. Here are some highlights, recorded by our Regional Sales Director Mr. Raj Badoni: Focus was on Oracle’s complete HW & SW stack : engineered systems, and cloud Exadata, Exalogic, Exalytics, Enterprise Manager, Oracle Cloud, Big Data, Fusion IT investments/spent growing from maintaining services to innovation … Continue reading CRMIT @ Oracle Day

CRMIT @ Oracle Partners’ Event, Madrid

CRMIT participated in Oracle Partner Event @ Madrid, where we were invited to make a presentation of our various CRM++ Products (www.crmplusplus.com/) to both Oracle and fellow Partner members. In the photo, Mr. Rahul Reddy, Our Business Development Manager (EU) is making this presentation. The event was a grand success for Oracle / Partners.


Sugar CRM conducts a conference called SugarCon and they are promoting it heavily through various channels. Today I got an Email about this conference and found a curious announcement there: To be frank, there is nothing new in this scheme: All major conferences invite experts to present sessions It is quite common to ask them … Continue reading SmartCon

Pricing Models For Android Enterprise Applications

Last November, our Senior Director Naga Chokkanathan presented a session in "Droidcon 2011" Event, which is world's largest series of Android conferences. His speech is now available as a video, Thanks to Droidcon Team. To view the 38 minutes video in youtube, use this link : http://www.youtube.com/watch?v=EA94bWFv6WA To view the slides : http://www.slideshare.net/CrmitCorp/pricing-models-for-android-enterprise-applications

Click Asia Summit 2012

Whether you are an online marketer, agency executive, brand owner, SEO architect or a digital media expert, if you are really looking out for a prospect to come together and discover the possibilities of mobile and digital marketing in Asia, then Click Asia Summit 2012 can certainly be your one-stop show. With Social Media and … Continue reading Click Asia Summit 2012