40 of the top 40 hi-tech companies run Oracle’s Powerful and Affordable Customer Experience (CX) Solutions

In an hi-tech industry in which product portfolios and customer environments grow more complex every day, delivering effective and differentiated customer service—without obtaining a larger budget for staffing and infrastructure—is easier said than done. Oracle has significant domain expertise to understand hi-tech customers’ specific needs and address their challenges across segments like semiconductors, original equipment … Continue reading 40 of the top 40 hi-tech companies run Oracle’s Powerful and Affordable Customer Experience (CX) Solutions

Digital Body Language – A Modern Marketing Toolset which combines Digital, Mobile and Social

To succeed in the current economic sensitive business climate, smart businesses are adopting and realizing that the next frontier is to read and respond to the “Digital Body Language” of their prospects. Consumers leave a digital fingerprint through the plethora of touch points available today such as web, search, social media, kiosk, mobile and In-store … Continue reading Digital Body Language – A Modern Marketing Toolset which combines Digital, Mobile and Social

Oracle Sales Cloud (Fusion CRM) release 7, winning back core SFA!

Sales Cloud (Fusion CRM) release 7 is quite refreshing for those using the application since earlier releases. When I drove through the latest release 7, I knew the wait and the hype built around this release are justified. Apart from bringing much anticipated enhancements around improving user experience, this release tried to take Mobile, Social … Continue reading Oracle Sales Cloud (Fusion CRM) release 7, winning back core SFA!

Nokia Developer Day 2012

We attended the Nokia Developer Day 2012 Event, held at Bangalore, India on 7th August 2012. It was an eventful day with Very interesting presentations from Nokia and Microsoft, and the keynote address was delivered by President and CEO of Nokia, Mr. Stephen Elop. For those who couldn't attend this event, sharing our notes from … Continue reading Nokia Developer Day 2012

CRMIT’s Best Selling Productivity Applications for CRM On Demand

Published In : https://blogs.oracle.com/apaccrmpartner/entry/crmit_s_best_selling_productivity When one thinks about high-performance indicators within business verticals, two factors that always stand out are customer satisfaction and experience. Effectively answering all emails including service requests, complaints, grievances, appreciations and even requests for more business is critical to have a satisfied customer base. Likewise, promoting collaboration among CRM users and making it … Continue reading CRMIT’s Best Selling Productivity Applications for CRM On Demand

Launching mCRM for Android

mCRM from CRMIT takes you closer to your customer by bringing Oracle CRM On Demand data to your finger tips. Find what you need, when you need it by installing this application on your android smart phones/tablets. mCRM for Android enables your teams to work productively on the road by accessing the customer information anywhere, … Continue reading Launching mCRM for Android

Visual Navigation Of Customer Support Calls

Today I noticed an interesting question in Quora (http://www.quora.com/How-long-will-it-be-until-I-can-navigate-automated-customer-service-calls-visually) about Visual Navigation of Customer Support Calls How long will it be until I can navigate automated customer service calls visually? My phone has a screen on it. I don't want to listen carefully to your menu options, even if they have recently changed. Very interesting … Continue reading Visual Navigation Of Customer Support Calls

Pricing Models For Android Enterprise Applications

Last November, our Senior Director Naga Chokkanathan presented a session in "Droidcon 2011" Event, which is world's largest series of Android conferences. His speech is now available as a video, Thanks to Droidcon Team. To view the 38 minutes video in youtube, use this link : http://www.youtube.com/watch?v=EA94bWFv6WA To view the slides : http://www.slideshare.net/CrmitCorp/pricing-models-for-android-enterprise-applications

Evernote Hello : A Personal CRM

I’m sure many of us encounter memory loss incidents either at a social gathering, shopping where we see a familiar person. It takes us time to recollect who they are and where we have met them. In this process we either do not step forward to communicate with that person or even if we dare … Continue reading Evernote Hello : A Personal CRM

mCRM @ Mid Day

Our CRM++ application mCRM (for Android) is covered in a special article in "Mid Day" Newspaper from India. You can read the article in this link : http://epaper2.mid-day.com/showtext.aspx?boxid=91524190&parentid=160332&issuedate=01122011&edd123=bangalore Android users, you can  download our "mCRM Lite" Free application from this URL (Or simply search for "mCRM" in the Market Application from your Mobile Phone) : … Continue reading mCRM @ Mid Day