CRMIT’s Best Selling Productivity Applications for CRM On Demand

Published In : https://blogs.oracle.com/apaccrmpartner/entry/crmit_s_best_selling_productivity When one thinks about high-performance indicators within business verticals, two factors that always stand out are customer satisfaction and experience. Effectively answering all emails including service requests, complaints, grievances, appreciations and even requests for more business is critical to have a satisfied customer base. Likewise, promoting collaboration among CRM users and making it … Continue reading CRMIT’s Best Selling Productivity Applications for CRM On Demand

Oracle Fusion CRM : New Features

Already being delivered as a comprehensive suite of modular applications, Oracle Fusion apps are enriched with the potential of coexisting with existing Oracle apps. This pioneered advancement not only matches the current business needs and improves efficacy of the existing system, but also ensures a new level of performance. Here are some new features of … Continue reading Oracle Fusion CRM : New Features

Launching mCRM for Android

mCRM from CRMIT takes you closer to your customer by bringing Oracle CRM On Demand data to your finger tips. Find what you need, when you need it by installing this application on your android smart phones/tablets. mCRM for Android enables your teams to work productively on the road by accessing the customer information anywhere, … Continue reading Launching mCRM for Android

Visual Navigation Of Customer Support Calls

Today I noticed an interesting question in Quora (http://www.quora.com/How-long-will-it-be-until-I-can-navigate-automated-customer-service-calls-visually) about Visual Navigation of Customer Support Calls How long will it be until I can navigate automated customer service calls visually? My phone has a screen on it. I don't want to listen carefully to your menu options, even if they have recently changed. Very interesting … Continue reading Visual Navigation Of Customer Support Calls

Pricing Models For Android Enterprise Applications

Last November, our Senior Director Naga Chokkanathan presented a session in "Droidcon 2011" Event, which is world's largest series of Android conferences. His speech is now available as a video, Thanks to Droidcon Team. To view the 38 minutes video in youtube, use this link : http://www.youtube.com/watch?v=EA94bWFv6WA To view the slides : http://www.slideshare.net/CrmitCorp/pricing-models-for-android-enterprise-applications

Evernote Hello : A Personal CRM

I’m sure many of us encounter memory loss incidents either at a social gathering, shopping where we see a familiar person. It takes us time to recollect who they are and where we have met them. In this process we either do not step forward to communicate with that person or even if we dare … Continue reading Evernote Hello : A Personal CRM

Service Feedback Case Study: Redbus.in

A small case study on collecting "Service Feedback", by our Senior Director Naga Chokkanathan: Redbus.in is a very famous Indian portal for booking bus tickets. It got (and continues to get) lot of media publicity (mostly free) and as a result, grew from an unknown entity to a well known and trusted brand in a … Continue reading Service Feedback Case Study: Redbus.in

Is Microsoft going to survive the macro hard times?

An article by our CRM Consultant Sai Ratnakar Bezawada on Microsoft's Mobile / Smart Phone Operating System Strategy: Shopping for a mobile was never an easy decision since its inception, now with rapid technological advancements in the smart phone market there are a number of mobile applications being developed everyday and published to make life … Continue reading Is Microsoft going to survive the macro hard times?

mCRM @ Mid Day

Our CRM++ application mCRM (for Android) is covered in a special article in "Mid Day" Newspaper from India. You can read the article in this link : http://epaper2.mid-day.com/showtext.aspx?boxid=91524190&parentid=160332&issuedate=01122011&edd123=bangalore Android users, you can  download our "mCRM Lite" Free application from this URL (Or simply search for "mCRM" in the Market Application from your Mobile Phone) : … Continue reading mCRM @ Mid Day