Delivering workforce the most engaging, interactive information anytime, anywhere from a completely mobile perspective

The mobile device and mobile apps are changing the customer experience and forcing organizations to rethink how users across all demographics access and activate content, services, commerce, and critical business applications. It’s clear that organizations no longer consider mobility the last step toward implementing a business application. Instead, they see it as the first and … Continue reading Delivering workforce the most engaging, interactive information anytime, anywhere from a completely mobile perspective

Are you satisfying your customers to be your Brand Advocates?

The economy-sensitive industry is facing challenging business and consumer markets. With many competitors chasing the same customers with the very same products, companies are under extreme pressure for developing innovative customer experience solutions for markets and to match the customers' varying demands. We can hardly find any difference in services offered to customers across industries. An … Continue reading Are you satisfying your customers to be your Brand Advocates?

CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling an efficient cross channel customer experience. CRMIT Solutions, a contact center and mobile experience solution provider specializing in marketing, sales … Continue reading CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

Digital Body Language – A Modern Marketing Toolset which combines Digital, Mobile and Social

To succeed in the current economic sensitive business climate, smart businesses are adopting and realizing that the next frontier is to read and respond to the “Digital Body Language” of their prospects. Consumers leave a digital fingerprint through the plethora of touch points available today such as web, search, social media, kiosk, mobile and In-store … Continue reading Digital Body Language – A Modern Marketing Toolset which combines Digital, Mobile and Social

4 Unconventional CRM Strategies For Touching Base With Customers

(Source : http://blog.planningpod.com/2012/08/16/4-unconventional-crm-strategies-for-touching-base-with-customers/) 1. Invoice Notes 2. "How Can We Improve?" Calls 3. Open House / Party 4. The "Project Completion" (Or "Transaction Completion") Thank You

New Customer for CRM++ Reports Scheduler application

We are happy to share the good news that CRMIT will be implementing our CRM++ Reports Scheduler application for a leading Insurance services provider in South Africa. The application will be implemented in all their sites across the country. CRMIT’s CRM++ Reports Scheduler is an useful background application for Oracle CRM On Demand implementations. It … Continue reading New Customer for CRM++ Reports Scheduler application

New Customer For CRM++ Quote and Order Management Solution

We are  happy to share the good news that CRMIT will implement our cutting edge CRM++ Quote and Order Management solution for Ambu, a leading healthcare services provider, based in Denmark. The application will be implemented in Ambu sites across UK and US. CRM++ Quote and Order Management application from CRMIT offers Oracle CRM On … Continue reading New Customer For CRM++ Quote and Order Management Solution