The retail landscape is increasingly dominated by stores. But the headlong rise of e-commerce has put extreme pressure on retailers to become more efficient, and to justify their bricks and mortar existence to customers. Retailers are recognizing that traditional retail needs to be retooled and their key differentiator could be that employee standing in the … Continue reading Incentive Compensation in Retail Industry
Enhance your customer interaction, service and satisfaction with CRM++ Computer Telephony Integration for Oracle CRM Are you still manually dialing telephone numbers, looking up contacts and capturing telephone call information by hand? Moreover which sounds better? "Who is this?" or "Thank you for calling us Mark!" Clearly, the latter. In business, every call you make … Continue reading Telephony Integration – A smarter way to make and receive calls inside Oracle CRM
The future of Oracle CRM On Demand: Oracle CRM on Demand or simply OCOD, is presently 26 releases old. This and few of the releases in the recent past indicates the commitment Oracle has towards this product. Also, it has brought in sigh of relief among Oracle’s customers and partners who otherwise thought that the … Continue reading The Future of Oracle CRM On Demand: Roadmap and Strategy for Continuous Innovation
Fixed Scope Offering leverages Oracle best practices and agile approach for fast track implementation of Oracle Sales Cloud - Go Live in less than 4 weeks. It drives sales productivity through higher win rates, forecast accuracy, and lead conversion Your customer has changed, and how you sell needs to change accordingly. To increase sales and … Continue reading Fixed Scope Implementation Offering for Oracle Sales Cloud to Fast Track Sales Productivity
Sales Cloud (Fusion CRM) release 7 is quite refreshing for those using the application since earlier releases. When I drove through the latest release 7, I knew the wait and the hype built around this release are justified. Apart from bringing much anticipated enhancements around improving user experience, this release tried to take Mobile, Social … Continue reading Oracle Sales Cloud (Fusion CRM) release 7, winning back core SFA!
Does it sound interesting? Yes, it is fact that Oracle is working on a new app “Oracle Voice” that works with Oracle Sales Cloud facilitating data entry / update in CRM by Sales team over voice than typing it out … As you see over there some of the most common tasks like contact … Continue reading Stop Typing and Start Speaking to your CRM