The stereotype notion that has emerged in the industry is that Customer Experience or ‘CX’ is only meant for B2C businesses and consumers. I cannot disagree more! The problem is, social engagement or social monitoring of consumers or customers is often mistakenly attributed to CX. Social experience of a sales person or the end consumer … Continue reading ‘Customer Experience’ – Is it only for B2C?
The digital age is no challenge to the traditional marketer. The medium is the message, for any brand that seeks, competes, to be bought. The digital age poses certain things to the marketer. It emphasizes accuracy and precision. It offers several narrow-band social media with promises to make them all as good if not better … Continue reading The Changing Landscape of Data Management for Marketers
While India & NaMo makes news globally, CRMIT Solutions makes it to the covers of CIOReview & the 20 most promising Cloud Computing Companies. CIOReview, the leading technology magazine has featured and recognized CRMIT Solutions as one of the '20 Most Promising Cloud Computing Companies' 2014 which are helping enterprises move to the cloud and are developing … Continue reading CRMIT makes it to the covers of CIOReview & adjudged among 20 Most Promising Cloud Computing Companies
Today most of the CRM software isn’t meeting the needs of today’s sales force and companies are challenged with inadequate resources to improve sales rep effectiveness, incomplete understanding of their customers and business and a lack of tools to help build the pipeline. Oracle Sales Cloud which is designed with the needs of the sales … Continue reading Sales Cloud Technology to empower you to Sell More Anytime, Anywhere, Any Device
CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling an efficient cross channel customer experience. CRMIT Solutions, a contact center and mobile experience solution provider specializing in marketing, sales … Continue reading CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service