Sales representatives and sales managers can create sales campaigns for reaching out to contacts within their territories. Using sales campaigns, they invite contacts to an event or inform them about a product launch. Using a guided process, they can select recipients, use email templates, launch campaigns, monitor responses and take actions. A great stride forward … Continue reading Build email, blast and manage responses from Oracle Sales Cloud
To thrive in today's customer empowered environment, brands need to deliver the best customer experiences when, where and how customers want it. Oracle Service Cloud combines Web, Social and Contact Centre experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce … Continue reading Go Live in less than 5 weeks with CRMIT’s Fixed Scope Offering for Oracle RightNow CX Cloud
CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. The Oracle Cloud Marketplace helps Oracle Cloud … Continue reading Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace
RightNow (RN) introduced a new customer portal framework as part of November 2012 release. This framework is called Customer Portal Framework 3 (CP 3). And a new framework is mainly launched to address some of the challenges & limitations with CP2 (November 2009 release) and for software modernization & modularization. As part of this blog … Continue reading Oracle RightNow – Customer Portal Migration (Version 2.0 to Version 3.0)
Skype started in Europe in 2003, got acquired after 3 years by eBay and currently owned by Microsoft (bought in 2011) in a decade long run since its launch. Using Skype one can call, see, text & share with others – wherever they are. Being one of the most popular IM tool, Skype is available on computer, mobile, tablet, … Continue reading Microsoft Skype and Oracle Cloud CRM – Be where your customers are!!
The only choice to intelligently configure, price and quote new deals, add-on sales and renewals – inside Oracle CRM On Demand & Oracle Sales Cloud In the recent past, we are seeing a reasonably strong traction for our CRM++ Quote Management tool and most of these prospects have a common yet sticky problem on enabling … Continue reading CRMIT Solutions releases Configure Price Quote (CPQ) solutions to generate 25% more conversions
CRMIT Solutions’ Sales Cloud Technology empowers you to drive growth through Smart Selling Today’s businesses have sales teams that have moved beyond basic sales force automation solutions. Modern sales representatives and sales leaders need solutions that are easy-to-use, mobile, real-time, collaborative, analytics-drive, offer robust territory, quota and incentive compensation Management. CRMIT Solutions’ Sales Cloud delivers … Continue reading Is your customer relationship management system meeting the needs of today’s sales force?
The mobile device and mobile apps are changing the customer experience and forcing organizations to rethink how users across all demographics access and activate content, services, commerce, and critical business applications. It’s clear that organizations no longer consider mobility the last step toward implementing a business application. Instead, they see it as the first and … Continue reading Delivering workforce the most engaging, interactive information anytime, anywhere from a completely mobile perspective
Cloud applications are changing the way we do business. What's your strategy? Everyone talks about the benefits of cloud applications, but how many organizations truly realize them? Many businesses are still organized and operate as they did before cloud, before social, before mobile, before big data and analytics arrived. Imagine for a moment what your … Continue reading Unlock the Potential of CLOUD @Oracle #CloudWorld Melbourne on March 4, 2014
CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling an efficient cross channel customer experience. CRMIT Solutions, a contact center and mobile experience solution provider specializing in marketing, sales … Continue reading CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service