Oracle RightNow – Customer Portal Migration (Version 2.0 to Version 3.0)

RightNow (RN) introduced a new customer portal framework as part of November 2012 release. This framework is called Customer Portal Framework 3 (CP 3). And a new framework is mainly launched to address some of the challenges & limitations with CP2 (November 2009 release) and for software modernization & modularization. As part of this blog … Continue reading Oracle RightNow – Customer Portal Migration (Version 2.0 to Version 3.0)