Tag: email workbench

Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

by Deepti Sharma, posted in Cloud, CRM, Customer Service, CX, CXM, Email Workbench, mCRM, Mobile CRM, Oracle, Social CRM, Social Media, SocialCRM++, SSP, Uncategorized, User Experience

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. The Oracle Cloud Marketplace helps Oracle Cloud … Continue reading Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

by Deepti Sharma, posted in Cloud, CRM, Customer Service, CX, mCRM, Mobile CRM, Oracle, Reports Scheduler, SaaS, Self Service Portal, Uncategorized

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. The Oracle Cloud Marketplace helps Oracle Cloud … Continue reading Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

by Deepti Sharma, posted in Analytics, Cloud, CRM, CRMOD, Customer Service, CX, Oracle CRM On Demand, Oracle Fusion CRM, oracle sales cloud, Sales Cloud, User Adoption, User Experience

CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions’ Unified Agent Desktop enabling an efficient cross channel customer experience. CRMIT Solutions, a contact center and mobile experience solution provider specializing in marketing, sales … Continue reading CRMIT Solutions’ CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

CRMIT launches upgraded Email Solution for CRM systems to enable Customer Experience

by Deepti Sharma, posted in CRM, CRMOD, Customer Service, CX, Email Workbench, Oracle CRM On Demand, Oracle Fusion CRM, Oracle Marketing On Demand, oracle sales cloud, Press Release, Sales Cloud, User Adoption, User Experience, Why CRM?

The new CRM++ Email Workbench v1.4 enhances CRM usability with features including multiple file attachments, WYSIWYG editor, image embedding and template management. These features are seamlessly integrated to manage, capture, collate, respond and distribute important customer email activity all within the CRM system.  CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience … Continue reading CRMIT launches upgraded Email Solution for CRM systems to enable Customer Experience

One Slice Marketing

by crmitsolutions, posted in CRM, CX, CXM, oracle sales cloud, SaaS, Sales Cloud, Social CRM, SocialCRM++

Our neighborhood photo studio seems to be crowded always. Even in this age of digital photography. I went there for some lamination work; while I was waiting, two young people walked in. One of them wanted a passport size photo for some job application. ‘Sure sir’, the studio staff showed a sheet on the wall, ‘Which … Continue reading One Slice Marketing

Enabling Customer Experience (CX) with email integration to Oracle Fusion CRM

by CRMIT Solutions, posted in Customer Service, CX, CXM, Email Workbench

CRM++ Email Workbench now leverages the extensibility of Oracle® Fusion CRM framework for delivering effective customer service in addition to its existing integration capability with Oracle® CRM On Demand CRM++ Email Workbench provides a comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system. Every update, development … Continue reading Enabling Customer Experience (CX) with email integration to Oracle Fusion CRM