Oracle Sales Cloud Partner Relationship Management (PRM) – Configuration considerations

The Partner Relationship Management (PRM) component of Oracle Sales Cloud focuses on process automation between companies (brand owners) and channel partners. It allows companies to coordinate business planning activities, share information, conduct commerce across the channel. Processes, Objects, and Roles are various setup considerations for Sales Cloud PRM. This article shall provide required inputs for … Continue reading Oracle Sales Cloud Partner Relationship Management (PRM) – Configuration considerations

Getting started with Oracle Sales Cloud Security

If you are coming from a very light weight Cloud CRM application (e.g. CRM On Demand) where users could only have a single role and functional privileges, data security authorizations specified in wizard based role console, Oracle Sales Cloud’s security framework could look daunting. Oracle Sales Cloud security framework has Duty Roles, Abstract Roles, Job … Continue reading Getting started with Oracle Sales Cloud Security

Oracle Sales Cloud – Best Practice Data Model for Accounts, Contacts & Activities

Through releases 8 and 9, Oracle Sales Cloud started to standardize its data model around Accounts, Contacts and Activities. Accounts Previously “Customers” object included both organizations and individuals to whom we sold. Organizations were called Customers and Individuals were called Consumers. But from R8, Organizations and Individuals are separated and are now called Accounts and … Continue reading Oracle Sales Cloud – Best Practice Data Model for Accounts, Contacts & Activities

Aligning Sales and Marketing with Oracle Eloqua and Oracle Sales Cloud

Marketing budget, leads generated, deals closed, sales credits. These are the terms normally heard when we talk about Marketing & Sales teams and their contribution towards revenue generation. It’s very important to break down sales & marketing silos for a revenue generating business and co-existence. At times we see marketing complaining about low lead conversion … Continue reading Aligning Sales and Marketing with Oracle Eloqua and Oracle Sales Cloud

Amplify Performance with a Disconnected Mobile App for Oracle CRM On Demand

It is very much agreed upon by most businesses that Mobile is where the future business lies. Talking about Mobile devices, names such as Google, Apple, Microsoft are quiet synonyms. Thanks to their ever popular Operating Systems (OS) and insanely growing applications at their respective app stores. In the recent years, one other name that … Continue reading Amplify Performance with a Disconnected Mobile App for Oracle CRM On Demand

Delivering on Customer Experience and Digital Engagement in Insurance Industry

    Insurance is one of the industries with low number of customer touch points. But the business process and the possibilities are so complex, each touch point is a potential nightmare, or a potential opportunity. Customer experience for an insurance prospect starts with translating their requirements into the right insurance product. Many times prospects … Continue reading Delivering on Customer Experience and Digital Engagement in Insurance Industry

Sales Cloud Technology to empower you to Sell More Anytime, Anywhere, Any Device

Today most of the CRM software isn’t meeting the needs of today’s sales force  and companies are challenged with inadequate resources to improve sales rep effectiveness, incomplete understanding of their customers and business and a lack of tools to help build the pipeline. Oracle Sales Cloud which is designed with the needs of the sales … Continue reading Sales Cloud Technology to empower you to Sell More Anytime, Anywhere, Any Device