Tag: Self Service Portal

Oracle Cloud Marketplace, an Innovation Ecosystem for Partners and Customers

by Global Marketing Team, posted in Cloud, Collaboration, Communication, CRM, CRMOD, Customer Service, CX, CXM, Email Workbench, Marketing, mCRM, Mobile CRM, Mobile Devices, oracle sales cloud, SaaS, Sales Cloud, Social CRM, Social Media, SocialCRM++, Uncategorized

Oracle has one of the largest partner communities in the technology space. Thousands of partners are reselling, implementing, integration and building products for various Oracle business solutions. CRMIT has worked closely with number of Oracle CX products and we have built many applications in our CRM++ umbrella, which are now being used by thousands of … Continue reading Oracle Cloud Marketplace, an Innovation Ecosystem for Partners and Customers

Innovating to Support CX and Student Experience with Oracle CX Cloud Solutions

by Global Marketing Team, posted in Cloud, CRM, CRMOD, Customer Service, CX, CXM, Email Workbench, mCRM, Mobile CRM, Mobile Devices, New Customer, OOW News, Oracle, Oracle CRM On Demand, Oracle Fusion CRM, Oracle Marketing On Demand, Oracle Open WOrld, oracle sales cloud, Sales Cloud, Self Service Portal, Service Management, Social CRM, Social Media, SocialCRM++, Uncategorized, User Adoption, User Experience, UX

Current technology have changed the way higher education industry works, the way education institute manage and engage students are changing. Institutions interact with students at different stage, level and with different objective. The entire student life cycle across different stages required dedicated strategy and focus. It could all start with Marketing and Communication, where institutions … Continue reading Innovating to Support CX and Student Experience with Oracle CX Cloud Solutions

Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

by Deepti Sharma, posted in Cloud, CRM, Customer Service, CX, mCRM, Mobile CRM, Oracle, Reports Scheduler, SaaS, Self Service Portal, Uncategorized

CRMIT Solutions launches its CX Cloud applications & services on Oracle Cloud Marketplace. The applications available cover a broad range of CX functions from web assisted services and telephony solutions, to more complex services such as implementation, user adoption, and data management, marketing automation, social relationship and testing. The Oracle Cloud Marketplace helps Oracle Cloud … Continue reading Cloud Service demands encourage CRMIT Solutions to publish CX solutions on Oracle Cloud Marketplace

One Slice Marketing

by crmitsolutions, posted in CRM, CX, CXM, oracle sales cloud, SaaS, Sales Cloud, Social CRM, SocialCRM++

Our neighborhood photo studio seems to be crowded always. Even in this age of digital photography. I went there for some lamination work; while I was waiting, two young people walked in. One of them wanted a passport size photo for some job application. ‘Sure sir’, the studio staff showed a sheet on the wall, ‘Which … Continue reading One Slice Marketing

Client On-boarding and Customer Experience

by CRMIT Solutions, posted in B2B, CRM, Customer Service, CX, CXM, Guest Articles, Self Service Portal

Anyone who has gone through the process of setting up a B2B (Business to Business) Account with a Bank would swear by the poor experience they are met with due to highly inefficient and ineffective client On-boarding process that they are subjected to. Banks these days have to realize this to ensure they make the … Continue reading Client On-boarding and Customer Experience

Fusion CRM Self Service Portal by CRMIT

by CRMIT Solutions, posted in Guest Articles

CRMIT has developped a Self Service Portal which provides a comprehensive solution to empower end customers with quality services while reducing costs. Track, manage and resolve issues quickly within service level agreement (SLA); enable customers to access service requests and solutions, while retaining control on what they can read, and strengthen relationships with customers. CRM++ Self Service … Continue reading Fusion CRM Self Service Portal by CRMIT